Professional Carpet Cleaning in Lothian

I couldn’t recommend Malcolm highly enough. He is absolutely excellent value for money. He was a little more expensive than some of the quotes I received, and having experienced his service, I can completely see why — you are paying for genuine expertise!

My sofa had unfortunately suffered some irreversible damage from a previous cleaning attempt, where the blue dye had been moved around the fabric rather than properly treated. So I was understandably upset about it, and when Malcolm arrived yesterday I actually burst into tears explaining what had happened.

He was incredibly calm and professional. He was very clear from the outset about what he could and couldn’t achieve, managed my expectations properly, and — something I really appreciated — actually gave me the option of not going ahead with the clean. That might sound like a small thing, but it really isn’t. As a single woman with health problems, having someone come into your home can sometimes feel quite vulnerable, and I really appreciated that he never made me feel pressured or that I couldn’t say no.

He created a very safe, respectful space. No judgement, no fuss — just kindness and professionalism.

The actual cleaning… his equipment is clearly professional, he absolutely knows his stuff, and throughout the whole process he was incredibly knowledgeable. He didn’t just clean the sofa either; he gave me really useful information about looking after the fabric, maintenance, spot treatments and, importantly, what not to use. I learned a lot.

The original damage couldn’t be completely removed — it was irreversible — but the difference is fantastic! It feels like he has somehow washed away some of the upset attached to the sofa as well, which I really didn’t expect.

From start to finish: kind, professional, knowledgeable — I genuinely wouldn’t hesitate to recommend Malcolm.

Five stars from me, without question. ⭐⭐⭐⭐⭐

For any future upholstery or carpet cleaning, I know exactly who I’ll be calling.

THANK YOU Malcolm.

Malcolm was true professional
Arrived on on time and talked me through the procedure. My sofa was dry same day and looked like new. Would highly reccomend.

Absolutely delighted. Malcolm cleaned my living room and bedroom carpets today. Given carpets a whole new lease of life. Malcolm was friendly and professional. Will definitely use again,highly recommended.

Malcolm cleaned our large fabric sofa which was pretty bad due to having a 5 and a 2 year old who constantly spill dood, drinks, wipe greasy hands on it etc etc. child life! Anyway it was well overdue a clean and I’m so happy with the job. By the time Malcolm had finished it was about 5 shades lighter and all marks had gone. He also showed me the water in his tank once he had finished! Strangely satisfying knowing that’s now all out of my couch! Thank you. Great job. Will be back for my carpets/rugs!

I have satisfied 100% from the service, very professional.
Malcolm is a very friendly fellow, he cares about his customers and makes carpet look like brand new!